OCN SafePlayer support

Students and families

Your school installs and configures the app and the extension. If a video does not play or shows as not authorised, tell your teacher: the school approves the videos.

Schools

• The app is distributed to schools through Apple School Manager and installed with the device management system (MDM).
• The extension is turned on with the "Safari extensions" declarative configuration (com.apple.configuration.safari.extensions.settings), on supervised iPads with iPadOS 18 or later: state and Private Browsing Always on.
• Allowed domains, one per field: *youtube.com, *youtu.be, *youtube-nocookie.com and the domain of the school's gateway. The extension takes that domain as its gateway.
• If YouTube shows that the device has no gateway assigned yet, check the allowed domains: the gateway's is missing, there is more than one, or it is not an authorised gateway. Open "Diagnóstico" on that page to see what the extension receives.

Chromebooks and Chrome

• The OCN SafePlayer extension is installed from the Google Admin console: in Devices > Chrome > Apps & extensions > Users & browsers, with the students' organisational unit selected, add it by its ID and set it to Force install.
• In Policy for extensions, set the school's gateway: {"pasarela_url": {"Value": "https://…"}}. It must be a gateway authorised by OCN and use HTTPS.
• If YouTube shows "YouTube no está disponible", the policy is missing, has an invalid address or the gateway is not authorised. chrome://policy on the Chromebook shows what the extension receives.

Contact

OSO COMPUTERS & NETWORKS, S.L.: ventas@osocomputers.es